Location & contact

In your portal: My Business → Location & contact

Where you are, how to get there, and how customers reach you. Two things on this page do more work than the rest combined: your map pin and your phone number.

Pinning your location

Pick your town, type your address, then drag the pin on the map to your actual door. The pin — not the address text — is what "Get directions" uses, so a pin dropped in the middle of town sends people to the wrong place.

Ways to reach you

• Phone — the number someone should actually ring. On a phone it becomes a tap-to-call button.
• Viber and WhatsApp — add these if you'd rather people message than call. In much of the region a Viber number gets answered faster than a landline.
• Email — for the enquiries that need a paper trail.
• Website — if you have one. Leave it empty rather than pointing it at your Facebook page; that belongs in the social links under Profile details.

The get-in-touch form

Every listing, on every plan, carries a form so people can message you without picking up the phone. Those messages arrive in Inquiries and copy to your email.

If you move

Update the address and drag the pin — that's all. Your page keeps its web address, its reviews and its history.